Queberry QMS Deployment Project
Contributed to the nationwide deployment, installation, and L2 technical support of Queberry QMS across all 34 provinces, covering IT infrastructure, network connectivity, troubleshooting, incident resolution, and field-team coordination.
Role: IT Technical Support Engineer / Team Lead
Dates: 2025 – Present
Queberry QMS National Deployment Project — e& Afghanistan
Role: IT Technical Support Engineer / Team Lead
Organization: Kabul Barya LLC (KBC)
Project Scope: National deployment across all 34 provinces of Afghanistan
• Supported the deployment, installation, configuration, and nationwide technical implementation of the Queberry QMS system across all 34 provinces of Afghanistan.
• Provided L2 IT technical support for QMS applications, infrastructure, connectivity, and end-user issues.
• Coordinated with Kabul-based technical teams, provincial field teams, and project stakeholders to troubleshoot and resolve deployment and operational incidents.
• Supported network connectivity, system communication, data flow, and underlying IT infrastructure to ensure reliable QMS operations.
• Performed technical troubleshooting, incident investigation, root-cause analysis, and corrective actions to minimize service disruption.
Maintained technical coordination and documentation throughout deployment, supporting consistent implementation across geographically distributed locations.
• Contributed to the successful nationwide rollout and operational readiness of the QMS platform through technical support, field coordination, and team leadership.